Grand Sapphire Hotel & Banqueting

My only issue is the bed! So hard, basic and very uncomfortable! They need to replace the hard mattresses!! I also had a fall because one of the “entrances” from the pavement has a slight raised lips to the “courtyard” and I tripped and fell! There needs to be white or yellow paint to highlight this lip! I badly bruised my knee and elbow but the guys on reception provided me with ice and bandages!! I survived!!! I’m not a youngster (in my 70s) and I could easily have broken a bone or even had concussion it was sheer luck my bag and hoodie broke my fall!!

I love the downstairs decor, they hold FABULOUS weddings and events here and I was able to witness a wonderful Nigerian Wedding and all its pomp and glory and the wonderful decorations the hotel provided for the nuptials The rooms are clean and adequate for me but perhaps a bit small for couples. The bathrooms are small but functional if a little “tired” looking. There was an automatic light in there so you had to keep the door closed or it would pop on and off! They provide a buffet breakfast (included) which for me was perfect but maybe if you want a full English you’d need to get up early as by 9am there’s very little left! There is also on site parking which is very safe. All in all I like it here for what I need and it’s my second year using it

Staff was very friendly Parking was a bonus

Comfy bed, clean.

The location was perfect and the free parking with manned security was fab, also there is free parking on the roads outside as it’s like an industrial estate. Clean room, lots of free toiletries and plenty of coffee and tea, plus a fridge and hairdryer. Although it’s on a builders industrial estate, there’s a few retail parks about with Costa, KFC, Nando’s etc, and a Morrisons a 10 min walk away. But as I was in for the night, I had no problem ordering food to the hotel. It was a pleasant stay, lovely staff - I left before the complimentary breakfast but I’m sure that would’ve been sufficient anyway :)